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Recruitment Consultant at Bell Integration
Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm.
We continue to grow and have over 900 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, US, Slovakia and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a more cost-effective manner, while improving effectiveness in areas such as customer engagement and operational responsiveness.
We're recruiting for a Senior Cisco Network Engineer. The Senior Network Engineer will be responsible for the day-to-day support of the network, ensuring its components are running and are working as expected. Triage and resolution of customer faults with support from the wider team as required. Design, planning and implementation of project activities.
Responsibilities:
* Must be an exemplar of the ticket management processes
* Working with the team to ensure that customer tickets are picked up and owned, complying with the ticketing processes
* Triage and resolve, either individually, with the support of or supporting the wider team
* Meet or exceed the customer SLA
* Effective communication to the customer and within the team
Infrastructure:
* A comprehensive understanding of network infrastructure & IT ideologies and the interaction between physical, virtual and network layers
* A thorough understanding of network topology
* Monitoring and identifying issues, owning through to resolution whilst working with the wider team when required
* Proactively identifying improvements for the network configuration
* The ability to architect a solution or design for project activities
Operating Systems and Software Configuration:
* A thorough understanding of multiple operating systems, to aid in network configuration and fault finding
* In-depth experience in administering virtual and physical network infrastructure
* Identify and undertake software or firmware installations and upgrades
* Develop scripts and processes to aid day-to-day activities, automating and streamlining wherever possible
Security:
* Comprehensive knowledge of the potential threats to IT environments from internal and external influences, weak adherence to security protocols and human error
* Proactively (and as a team) protect customer environments from vulnerabilities utilising tools such as vulnerability scanning
Change Control:
* Complete understanding of the reasons underpinning change control, adhering to all required processes
* Support the team by creating CRQs, adhering to customer best practice
* Implement and execute CRQs, as required and per process
Asset Management:
* Maintain asset documentation with additions, decommissions and updates to ensure that the scope of support for our customers is understood, accurate and kept up to date
Specific Technologies:
* Cisco Nexus C9200 spine and leaf
* MDS 9148T (SAN)
* FortiGate
Accreditations:
* Gain or hold relevant accreditations (e.g. Cisco CCNP)
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Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* Industries
* IT Services and IT Consulting
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