An exciting opportunity has come up to join our friendly and busy department within the Theatres, Critical Care, Anaesthetics and Pain (CCTAP) directorate. We are looking for an enthusiastic self-starter who has strong experience in operations management within a healthcare setting to manage the daily operations for the anaesthetics, critical care, and pain teams. Based cross-site, this role will operationally manage the daily administration for these three departments. You will oversee the rota coordinators for anaesthetics and critical care, support business planning for the services, write business cases to support the development of the groups, and own and manage the PTL for the pain management service.
You will have a team of 3 rota coordinators, two medical secretaries, a band 4 anaesthetics admin support (QEH), and a band 6 assistant service manager reporting in to you, to support you with the running for the department.
A strong demonstrated knowledge of RTT management is required. Responsibilities include:
1. Provide ongoing support to the anaesthetics and ICU Clinical Directors with recruitment & job planning, service management, and escalations.
2. Tracking and ownership of all complaints relating to the departments, ensuring an accurate and timely response is signed off and coordinated.
3. Ownership and management of the departments budget and spend.
4. Strong management and support of the Critical Care, Anaesthetics and Pain administration teams, providing support to the clinical teams as needed and appropriate.
5. Ensuring the clinical rotas are coordinated and managed appropriately cross-site.
6. To work at both UHL and QEH sites to ensure on-site team support is available and visible.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best, and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivating a culture of engagement.
We have four staff networks, a corporate EDI Team, and a suite of programmes and events which aim to:
1. Improve representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+, and women, through improved recruitment and leadership development.
2. Widen access (anchor institution) and employability.
3. Improve the experience of staff with disabilities.
4. Improve the EDI literacy and confidence of trust staff through training and development.
5. Make equalities mainstream.
If you are interested in this opportunity please contact rachel.rutt@nhs.net to discuss the role further.
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