Healthcare Assistant - Cardiology Outpatient Department
Location: London - The Wellington Hospital - St Johns Wood NW8 9JG
Hours: 37.5hrs (Monday to Friday Flexible shift pattern)
Salary: Competitive + Fantastic benefits
We are seeking a Healthcare Assistant to join our cardiology outpatient department at the prestigious The Wellington Hospital, which is currently rated "Good" by the CQC.
As a Healthcare Assistant, you will play a vital role in supporting the Cardiac physiology and administration Team in delivering high-quality care to our patients.
Duties & Responsibilities:
1. Organize Cardiology non-Invasive Department workload including charging patients, chaperoning patients when required and dealing with all necessary paperwork.
2. Ensure smooth interactions with Consultants, Cardiac Physiologists, Nurses, and Administration staff.
3. Address any customer issues, maintaining an optimal environment in Cardiology areas.
4. Assist in updating clinic lists, creating patient files, measuring basic clinical observations, setting up Holter and ambulatory blood pressure monitors, and sending finalized reports to the consultants.
5. Maintain the tidiness and cleanliness of the department and help with the maintenance of stock levels in all rooms e.g. linens and consumables.
6. Be conversant with all local policies and procedures and act accordingly.
7. Ensure the safety of patients and staff and report all incidents to the Manager.
8. Maintain personal development with support from the departmental manager.
9. Ensure that all equipment is used safely and effectively.
10. Ability to interpret ECGs is desirable but not essential.
What You'll Bring:
1. NVQ Level 3 in Healthcare or equivalent.
2. Experience in cardiac is desirable.
3. Experience within a care setting environment/NHS or Private Hospital is essential.
4. Ward experience preferred.
5. Able to demonstrate excellent customer service skills.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities.
As a Healthcare Assistant in our Cardiology Outpatient Department, you'll be eligible for:
1. 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
2. Private Healthcare Insurance for treatment at our leading hospitals.
3. Private pension contribution which increases with length of service.
4. Season Ticket Loan and Cycle to Work scheme.
5. Group Life Assurance from day one.
6. Critical illness cover.
7. Enhanced Maternity and Paternity pay.
8. Corporate staff discount for all facilities including Maternity packages at The Portland.
9. Comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
10. Discounts with over 800 major retailers.
Diversity and Inclusion
Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion, and Belonging. We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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