Restaurant: Front of House - Waiting Staff
22 November 2024
Your primary responsibility will be to provide professional support to our customers in the restaurant.
Working closely with the Restaurant Manager to help the business succeed.
Rota: Tuesday, Wednesday, Thursday and alternate Saturday, Sunday 10:30 - 14:30
Main duties and responsibilities:
* Provide an enjoyable restaurant experience for everyone by:
o Ensuring all customers are greeted and offered assistance
o Handling customer queries courteously and efficiently
o Identifying customer needs through interaction, and taking appropriate action
* Maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people:
* Good friendly manner
* Good interpersonal skills
* Willing to learn
Squire’s is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
* Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
* Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
* Bonus: Non-contractual bonus at Christmas, based on the profit of the company in any financial year.
* Pension: Defined Contribution Pension Plan available to new employees.
* Attendance: After one year's service, if you have 100% attendance, one additional day of holiday (pro-rata) will be added as a 'Thank you'.
* Made A Difference Scheme (M.A.D): A reward scheme for team members who provide outstanding customer service.
* Learning & Development: Opportunities to enhance and develop your skills.
* Birthday: After 6 months service, leave work early if your birthday falls on your contracted day. After 2 years service, receive a £25 Squires gift voucher (pro-rata for less than 40 hours).
* Cycle2work scheme: After 1 year's service, save on new cycling equipment.
* Child's first day at school: After 1 year's service, come in late and go home early on your child's first day.
* RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 or £50 towards RHS annual membership.
* Employee Assistance Programme (EAP): After 2 years service, access to wellbeing resources.
* Retirement: After 15 years service, contracted hours will be reduced by a fifth but pay will remain the same for your final 3 months.
* Free Parking: Available to all employees in designated parking areas.
#J-18808-Ljbffr