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Technician [General Ops] - Shrewsbury Coleham Depot
About Network Rail
At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people, and we strive to become more efficient as we enhance, maintain, and operate our network. Now is a fantastic time to join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver:
1. A safer and more reliable and punctual service for passengers and employees.
2. Quicker fault fixes by more agile multi-disciplined response teams.
3. Individual rostering enabling us to send the right number of people to fix a fault.
4. Multi-skilling investing in the knowledge and skills of our people so they are better equipped to fix the most common faults themselves.
5. Accelerated and improved technology deployment with a raft of labour and life-saving technology ready to be rolled out.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions.
About our people and the recruitment process
We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. If you make the grade, then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in Glassdoor's 2021 Best Places to Work.
We want to help deliver a railway that is safe, reliable, affordable, and provides great customer service to everyone. For more information about Network Rail click here.
Brief Description
You’ll help keep our nation moving every single day. This critical part of the work involves the daily upkeep of the rail network.
As a technician, you’ll work outdoors in a team, supporting essential maintenance to keep the railway running safely and smoothly for passengers and freight users.
Our technician community comes from a variety of different backgrounds, and this might be the first time that you’ve considered a career in rail. We're focused on your transferable skills and behaviours, and if you can demonstrate that, we will provide you with all the necessary training to have you working safely and competently out on the network.
About the role (External)
Our technicians work outside in all conditions, at all times of the year, day or night. You could be involved in demanding manual work, often with the need to transport kit across tricky terrain. Being safety-focused, respectful of rules, and a team player will be critical as you’ll often be working next to moving trains travelling at high speed.
You matter to your team
You will be a natural team player; you’ll also be able to lead the team when asked by the team leader. You’ll use your skills to deliver work safely and will check the team has the right competencies to meet our strict safety standards. You’ll also be a role model for safe working behaviours and be confident to challenge any potential risks to safety, so that everyone gets home safe every day.
Today's technicians can go on to become tomorrow's team leaders.
Your skills matter
Our technicians play a vital role in our maintenance teams. You don’t necessarily need rail experience, but you do need to show how your transferable skills meet the following:
1. Leadership: You’re able to lead, motivate, and direct a team for safe and efficient work delivery.
2. Effective communicator: You’ll need strong communication skills and be able to deliver clear instructions to the team and other colleagues.
3. Technical skills: You’ll have knowledge and experience of inspection, faulting, maintenance, and renewal techniques in the discipline that you are applying for.
4. Safety: You consistently role model safe behaviours, can arrange and implement safe systems of work, and are confident to challenge if you think a situation is unsafe.
5. Problem solver: You’ll be persistent in finding safe and effective solutions. You’ll consistently develop your skills and competencies relevant to your discipline, keeping up to date with new standards, procedures, and instructions.
6. Willingness to learn: You’ll consistently develop your skills and competencies relevant to your discipline, keeping up to date with new standards, procedures, and instructions.
7. Relevant qualification: You’ll ideally hold an NVQ Level 1 or 2 linked to the discipline you are applying for, or you have achieved an equivalent level of relevant experience.
It matters that this is the right role for you
Here’s some additional information which might help you:
1. Shifts: Technician roles involve a changing shift pattern including days, nights, and weekends.
2. Outdoor working: Our technicians work outside in all weathers, so you’ll be comfortable working in different conditions.
3. Safe working: Offers of employment are subject to drug and alcohol testing and passing of the relevant medical assessment and BPSS pre-employment checks. This will include a hearing and eyesight examination.
4. Driving: As a technician, you’ll also need a driving licence (category B) so you can drive Network Rail vehicles.
5. Commute times: You’ll also need to be within a 60-minute commute of the location that you’re applying for.
You matter to us
Your commitment to self-development and continuous learning is hugely important in this role, and we'll provide you with all the training to develop both technical skills and non-technical skills. If you’re joining us from another industry, the structured training will give you the skills and confidence to move into a rewarding career in rail. Today’s technicians are tomorrow’s technicians and team leaders, and we offer a clear career path for you.
As a Network Rail employee, you will enjoy a wide range of benefits!
1. Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
2. A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
3. Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and discounted offers and benefits including childcare, healthcare, and online shopping site.
4. Effectively manage work-life balance with a 35hrs per week contract, with hybrid working, flexible working, and family-friendly support.
5. 5 days paid volunteering leave.
6. 2 weeks paid reserve leave for the Armed Forces community.
7. In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
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