The role is at a well-known engineering company who specialise in the design, manufacture, and supply of tactical military bridges and other related engineering services. As a Field Service Representative you will Support On-Site Customer Equipment Failure Inspection, Diagnosis, Maintenance, Repairs & Warranty Work.
Tasks
* Diagnostics, maintenance and repair of military vehicles and equipment, on-site and in the field, in compliance with Company technical service and statutory regulations
* Independent deployment at a customer’s site, with responsibility for order processing and contractual documentation
* Deployment worldwide (potential for)
* Compliance with and monitoring of statutory regulations, in particular those involving safety at work and environmental protection
* Responsible for the preparation of safe & compliant work sites, tools & materials
* Independent management of a facility in collaboration with a technical team
* Delivery of training tasks, internally and externally with customer community
* Customer care & satisfaction
* Execution of fault-finding, defect diagnosis, planned & un-planned maintenance and repair work at all relevant stages
* Accurate completion of all documentation inclusive of jobsheets and work orders
* Generation of work breakdown structures, cost estimates, and performance specifications
* Training and instructing new employees
Requirements
* C&G Heavy Vehicle Repair level 3 (or equivalent)
* Military vehicle technical / maintenance experience (desirable)
* Test authorisation for technical tests specified by the statutory authorities
* Driving licence Class C (HGV2) minimum (desirable)
* Experience in vehicle inspection, maintenance & repair, ideally in the field of military equipment, heavy commercial vehicles, construction machinery, agricultural machinery or specialist vehicle manufacture
* Experience in completion of relevant technical documentation and paperwork as dictated by industry
* Skill and experience in the operation of automotive diagnostic equipment, diagnostic fault finding and troubleshooting
* Knowledge of English language, written and spoken
* Basic knowledge of German language (desirable)
* Good PC skills, particularly with the common MS Office applicationsRecent exposure to electronic fleet management systems (desirable)
Benefits
* Flexible working hour arrangements
* Company cafeteria
* Additional subsidised company pension scheme
* Promotion of further qualifications, such as technician training, courses of studies
* Regular company health management events, such as skin cancer screening, health awareness days, back training courses, etc.
* Care from our company physicians
* Children’s daycare subsidy
* Service anniversary bonus
* Bike leasing
* Company celebrations, such as Christmas, jubilee and retirement parties
* Additional site-specific social benefits
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