We are looking for a Senior Claims Handler/Team Leader to join our fast-paced team in Southampton.
If you are an experienced Commercial Claims Handler, thrive on challenge and are a real customer champion you could be just the person to join our team.
Claims is at the forefront of our service. Our clients rely upon us to deliver when they most need us, resolve issues, keep them in the loop and generally fight their corner.
The Role
The role exists to manage claims for our commercial clients, keeping them updated and quickly resolving issues as they arise. As well as maintaining a claim caseload, the Senior Claims Handler will prepare claims analysis reports and undertake some client visits. You will be responsible to train and develop more junior colleagues.
We are a commercial lead business. Most of our time is focused on a variety of commercial claims.
We are looking for someone with a broad technical knowledge of commercial claims handling and experience dealing with clients direct.
Claims is a fast-paced environment where you are constantly learning new things and brokering solutions our clients are happy with, no two days are the same.
Requirements
* Broad technical knowledge of commercial classes of insurance and claims handling
* Experience in being a Senior Claims Handler or Team Leader
* Strong Customer Service Experience
* Cert CII or progress towards
* Microsoft Office knowledge – Word, Outlook, Excel
Person Specification
* Excellent communication and interpersonal skills
* Proactive attitude, with the ability to use initiative
* Excellent organisational skills
* The ability to work under pressure, while maintaining attention to detail
* Effective teamworking skills
* Confident oral and written communication skills
* Willingness to learn
* Resilience, to enable you to deal with problems and constructive criticism
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the entire Ardonagh family
* Gain CII or ACII qualifications to boost your knowledge and career prospects
* Pensions scheme for when you feel it’s time to retire
* 24-hour support for physical and mental wellbeing
* 1 day paid volunteering day to give back to our communities
* The Spotlight Awards, where we shine a light on the brightest talent across our group
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.
#J-18808-Ljbffr