Who We Are WAA Chosen. One agency. Three specialisms. Leisure & Lifestyle, Automotive and Transport, Building & Construction. Brand, digital, direct marketing, sales promotion, PR, social media, events. Delivering creativity with a commercial focus so brands get chosen more often. A place where business acumen and ambition thrive. Where people drive other people forward. And career paths take you due north of your aspirations. Sunday Times Top 100 UK companies to work for. About the Role We are looking for an experienced Account Director to join us at WAA Chosen. You will lead multiple client accounts, ensuring that they are profitable, and growing. You will take responsibility for the delivery of the strategic vision and creative work that meets the client’s needs and addresses their business problems and must champion that work. You will do so through the effective management of your own team and will have the ability to lead and inspire others inside and outside the agency. You will be involved with pitches for new business, approaching these with both a creative and commercial mindset. What You’ll Be Doing Leading key client accounts with overall responsibility for the client/agency relationship Working with the Hub Head to define and develop the strategic direction for multiple clients and ensure marketing executions align to the strategic vision Working with the Hub Head to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way Leading the development of creative briefs and going on to direct the strategic development of creative work, presenting and selling this effectively to clients Ensuring the profitability and growth of client accounts Identifying, developing and converting new business opportunities with existing and future agency clients Managing the work, performance and professional development of team members Leading and inspiring those outside of the core team, including creative teams and those in other agencies working on the same account Reporting key financial and team data to the agency’s senior leadership and finance teams Maintaining a detailed awareness of relevant market trends affecting their accounts, and developments in the wider advertising and communications industry Managing a team of 3 and leading their career development What We’re Looking For Able to lead and inspire your team, the wider agency, clients, and other external partners Commercially and creatively astute Effective negotiator Unafraid to take charge, when necessary, be decisive and then build support for those decisions Responsible and accountable for your own and others’ work, delegating effectively to balance a varied and demanding workload, and appreciates that the team working well can achieve much more than any individual Prepared to share credit and shoulder difficulties Focus on the personal and professional development of your team to optimise their combined performance, understanding when to give praise, motivational feedback and constructive criticism, but also when to be firm and provide constructive criticism Good at evaluating creative work; able to give and receive feedback to support its development Knowledgeable and passionate about their client’s business, and where and how advertising contributes to its success What We Can Offer You Health 26 days holiday per year, plus bank holidays Flexi-time options around core hours Private medical healthcare, and/or Health Shield programme providing free access to GPs and money-back on day-to-day medical fees from dentists to opticians, acupuncture to physiotherapy, plus retailer discounts Wellbeing programme with regular talks and visits from external specialists Wealth Generous matched pension contributions “Electric Dreams” EV salary sacrifice scheme through Octopus Energy, providing substantial tax savings Death-in-service life assurance Bonuses for referring new people or introducing new business Cycle-to-work scheme offering massive savings on bikes to support our bike-to-work programme Individual financial coaching, with an annual review as a minimum 50% discounted town centre parking a 5-minute walk from the office Happiness through our environment, and your growth and progress Structured, personal development plan as part of our Your Development First (YDF) programme. We’re a Gold Standard Investor in People and Platinum Standard for Continuous Personal Development with the IPA 70 hours of training within our industry leading YDF Programme. Learn through workshops, funded courses, online learning and our regular ‘lunch and learn’ events Funded qualification opportunities with the IPA, CIPR, CIPD and CIM Unique immersion programme- our people work in clients’ businesses/ environments for 24 hours per year ensuring improved sector understanding Annual conference showcasing progress and new opportunities in line with our three-year growth plan Collaboration Centre providing an on-site working environment Town-centre location with a high street of shops 100 metres walk, and Europe’s largest urban park less than a five-minute stroll A two-minute walk from Sutton rail station, plenty of car parking nearby, and cycle racks, lockers, and shower facilities for those who prefer to walk or cycle to work Regular social events…too many to mention individually Opening Doors To All We are open and inclusive. Different points of view are not only welcomed but celebrated. It helps us grow and achieve great things. We value everyone no matter what our differences. A place where talent is nurtured, potential realised, and careers fulfilled.