Job summary Due to service expansion, we have the opportunity to invite the right applicants to join our well established Care on Call team. This position is partially based in the community, assessing clients in need of assistance due to falls or medical difficulties and using equipment to assist clients up after falls where appropriate, and partially based within our control centre where you will be expected to work independently using our answering system to take emergency calls from customers. Full training will be given.This opportunity will suit anyone with a background in healthcare who ideally have a Health and Social care NVQ or equivalent qualification.If you are dedicated, flexible, enthusiastic, and keen to join our friendly team then we want to hear from you Main duties of the job It is desirable that you have some previous experience within the community. You will be able to deliver a high standard of customer care, with excellent interpersonal skills to enable you to work effectively as part of a team. You will be willing to work flexibly across a 7-day week. As the service runs 24/7. You must have a full UK driving license. You will have use of the service vehicles.To deliver practical assistance to customers in their own homes in emergency situationsTo work independently within a control centre environment, answering emergency callsTo take an active role in coordinating, delivering, and evaluating individual client care About us Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible Date posted 11 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Evening and weekend enhancements Pro Rata Contract Permanent Working pattern Part-time Reference number 236-SCO-SW015-25 Job locations St James House PENDLETON WAY SALFORD Salford M6 5FW Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Essential Essential Drivers license Desirable Experience of Community work Essential Essential Dealing with challenging behaviour Ability to work independently and within a team Essential Essential Drivers License Good communication and interpersonal skills Ability to work as part of a team Experience in the care and responsibility of others Basic IT skills Desirable Previous experience working with clients in the community NVQ3 Health & Social Care Person Specification Essential Essential Drivers license Desirable Experience of Community work Essential Essential Dealing with challenging behaviour Ability to work independently and within a team Essential Essential Drivers License Good communication and interpersonal skills Ability to work as part of a team Experience in the care and responsibility of others Basic IT skills Desirable Previous experience working with clients in the community NVQ3 Health & Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address St James House PENDLETON WAY SALFORD Salford M6 5FW Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)