Hungry for a challenge? That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers. About this role: The Support Technician role plays a vital part in supporting our internal end users as part of our support Techaway team. You will have the opportunity to input ideas and creativity within the EUC management team as well as work within a global team and environment. These are some of the key ingredients to the role: End User IT support for our internal ‘Techaway’ function Supporting End Users within the office ensuring suitable processes are followed Ensure a high level of service is delivered to maintain our high performance and quality Be involved in the availability, scalability and security of our IT services platform Assist in delivering our services roadmap Involvement in planning for the future What will you bring to the table? Previous experience within 1st or 2nd line End User IT support A good foundation of working with End User support tools Excellent Customer Service skills Confidence with undertaking work assignments with a moderate level of guidance and direction Excellent written and spoken English Passion for Technology It would be great to have technical skills in the following: Operating Systems (Windows 10 & 11, Mac OS & Chrome OS) Applications (Google Applications, Atlassian Products - Jira, Confluence & Slack) User Device/Management tools (Active Directory, Google Workspace, Intune, JAMF, Okta) Audio/Visual Meeting Room and or event support At JET this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now LI-ER1