Operations Director Operations Director - South Staffs Water Location: Green Lane, Walsall Remuneration : £120k negotiable DOE plus excellent packageTravel: 30% Lead the Future of Water Operations At South Staffs Water, delivering safe, reliable, and high-quality water to our communities is at the heart of what we do. As Operations Director, you will take full accountability for our operational strategy, driving transformation, resilience, and efficiency across our water production, treatment, and distribution services.This is a pivotal leadership role, offering the opportunity to shape the future of water services in a regulated environment while ensuring the highest standards of service, sustainability, and innovation. Why Join Us? Lead at scale - Oversee multi-region operations, ensuring high performance and reliability. Drive transformation - Implement cutting-edge technologies, automation, and digital strategies. Make an impact - Enhance water sustainability, resilience, and regulatory compliance. Build a high -performing team - Inspire and develop a culture of accountability, safety, and excellence. Your Role Reporting directly to the Managing Director, you will: Deliver our safety culture - lead and continuously improve our safety culture Shape operational strategy - Lead transformational change to optimise infrastructure and service delivery. Ensure operational excellence - Maintain best-in-class water production, treatment, and distribution while exceeding regulatory and customer expectations. Champion innovation - Drive digitalisation, automation, and smart technology adoption to sustainability enhance efficiency. Strengthen resilience - Develop business continuity plans, asset optimisation strategies, and environmental sustainability initiatives. Engage with regulators - Act as the primary operational representative, ensuring compliance with Ofwat, DWI, and the Environment Agency. Drive financial performance - Deliver cost efficiencies while ensuring sustainable investment in operations. What We’re Looking For We need a strategic and hands-on leader with deep expertise in operations management within water, utilities, or another regulated industry. You will bring: Extensive senior leadership experience in large-scale operations, ideally in the utility or water sector, with experience in leading, developing and supporting large teams. Technical expertise in chemically driven treatment and asset management. Proven ability to drive transformation through innovation, digitalisation, and process improvement. Regulatory knowledge and experience engaging with regulators and industry bodies Commitment to health, safety, and environmental compliance. Strong stakeholder management skills, with the ability to influence at all levels. Financial acumen, with a track record of delivering efficiencies and cost-effective solutions. Your Background Degree in Engineering, Water Management, Operations Management, or a related field (essential). Chartered status with a relevant professional institution (desirable). Leadership or management qualification (desirable). NEBOSH or IOSH qualification (desirable). Ready to Lead? If you are a forward-thinking operational leader with the ambition and expertise to drive excellence, this is your opportunity to make a real impact. Join South Staffs Water and play a key role in shaping a sustainable and resilient future for water services. Apply now REF-220 340