Job Description
Customer Service Advisor (French and English Speaking)
Job Summary
We are seeking a highly skilled Customer Service Advisor to join our team. The successful candidate will be fluent in both French and English, with excellent communication and interpersonal skills.
This is a full-time role, working Monday to Friday, 9 am to 5 pm. As a permanent employee, you will benefit from a stable and secure work environment, with opportunities for career progression and development.
Key Responsibilities
* Provide exceptional customer service to clients via phone, email, and face-to-face interactions.
* Respond to customer inquiries and resolve issues in a timely and professional manner.
* Work collaboratively with internal teams to achieve business objectives and improve customer satisfaction.
Requirements
To be successful in this role, you will need:
* Fluency in both French and English languages.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing priorities.
* Strong problem-solving and analytical skills.
What We Offer
In return for your hard work and dedication, we offer:
* A competitive salary of £24,000 per annum.
* A comprehensive benefits package, including pension scheme, life insurance, and paid holiday time.
* Ongoing training and development opportunities to enhance your skills and career prospects.
About Us
Vivactive Ltd is a dynamic and rapidly growing company, recognised as one of the fastest-growing businesses in the Midlands. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.