Job Description - Supervisor - Store# 05016, CARDIFF ST DAVIDS CE (180001849)
Brand: Starbucks Coffee Company
Location
Cardiff St Davids Ctr - Lower (Store# 05016)
23 The Hayes, St. David's Centre
Cardiff, CF10 1AH
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We’ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. You’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We’re looking for candidates with previous coaching or supervisory experience in a customer-facing role. You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment. You’ll be solving problems in the moment, so any experience in leading operational activities in a retail or hospitality environment would be beneficial, as you’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals.
A typical day could include:
* Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers.
* Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks.
* Inspiring and motivating the store team to make every moment right for our partners and customers.
* Identifying teachable moments to share best practices with the team.
* Seeing challenges as opportunities for continuous improvement to drive operational excellence.
* Executing store operations during scheduled shifts, including organizing opening and closing duties.
* Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security.
* Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
In return, we’ll offer you a competitive starting salary and benefits that include:
* 28 days holiday a year (including Bank Holidays) + an additional special day for you to celebrate a special moment in your life each year.
* Free drinks and food when you’re on shift.
* Our store bonus program.
* Bean stock options for all partners.
* Comprehensive training and access to Starbucks Global Academy.
* A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
* Discounts with local and national retailers through Perks at Work platform.
* Life assurance.
* Home Sweet Loan (Interest-free loans to help pay your rental deposit).
* A free 24/7 Employee Assistance Programme available to you and your family.
* Recognition schemes and monetary awards for long service.
* Great long-term career opportunities in store and support center.
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > first stage interview > second stage interview > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
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