Main Duties and Responsibilities Communications and Relationship skills Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy. Take a leading role in any departmental Information Technology initiatives. Provide advice and support to the Linen team. Inform the Transport Manager of any vehicle defects Advise the Transport Manager of any delays or incidences Act in a professional manner at all times Analytical and Judgemental skills To maintain effective and efficient records of all Linen services, observing varying trends and evidencing them to the Laundry Manager. Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Transport Manager and Laundry Manager; implementing contingency plans as appropriate Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so. Carry out thorough daily vehicle checks at the start and end of the shift Record all elements of the working day by manual data entry via the driver digital tachograph card Planning and Organisational skills Attend briefing meetings with the Laundry Manager, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any logistical problems Ensure daily working time and daily driving times are not exceeded in line with EU and WTD rules. Please see Job Description & Person Specs for full details.