Role Overview:
My clients are seeking a Receptionist to join their friendly team in their Norwich office and be the first point of contact for clients, visitors, and callers. In this role, you’ll provide excellent customer service while supporting the team with administrative tasks. You’ll be responsible for managing the reception area, handling phone enquiries, booking appointments, and ensuring the reception area runs smoothly.Key Responsibilities:* Greet clients and visitors in a friendly and professional manner, ensuring they feel welcomed and valued.* Answer and direct incoming calls, taking messages and responding to general enquiries.* Schedule appointments and manage the firm's calendar, ensuring effective time management for solicitors and clients.* Maintain the reception area, keeping it clean, organised, and presentable at all times.* Support with administrative tasks including filing, photocopying, and scanning documents.* Assist with the preparation of client documentation and correspondence.* Manage incoming and outgoing post, ensuring it is processed efficiently.* Coordinate the booking of meeting rooms and ensure they are set up and prepared for client meetings.* Support the office manager with ad hoc tasks as needed, including ordering office supplies.* Ensure client confidentiality and adhere to data protection policies.Skills & Experience:* Previous experien...