Fenn Wright are East Anglia’s leading, independently-owned partnership of chartered surveyors, estate agents and property consultants who celebrate a proud history of over 250 years, providing clients with the highest level of care and advice. Tracing our roots back to 1768 our traditional business values are blended with forward thinking and contemporary methods of sales and marketing advice, meaning we are able to deliver our clients the appropriate level of personal service. Today, we operate from 11 branches across Essex and Suffolk in high profile central locations.
The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding client service, as an individual and as part of a motivated team. Placed within our Property Management Team located at our head office in Stanway, Colchester, the successful candidate’s key responsibilities will involve; providing vital support to our Lettings division operating across our branch network, delivering excellent levels of customer service to Tenants and Landlords whose properties are managed by Fenn Wright.
Key Responsibilities
* Managing a portfolio of properties in the local area.
* Organising & conducting property visits.
* Organising safety inspections in line with legislation and flagging up remedial works.
* Reporting back to landlords and arranging any necessary remedial work.
* Dealing promptly and courteously with all communications from landlords, tenants and contractors.
* Responding quickly to urgent maintenance issues and dealing with potential dangers associated with a property in a timely manner.
* Negotiating tenancy renewals, collecting rent and dealing with late payments.
* Processing end of tenancy check outs, liaising with utility companies, letting offices and client accounts departments.
* Running monthly reports.
* Strong communication skills – verbal and written
* Excellent organisational skills
* Work well under pressure
* Strong attention to detail
* Ability to work independently as well as a team player
Personal Attributes
* Professional
* Confident
* Willingness to learn
* Strong work ethic
* Punctual
Qualifications
* Must have GCSE or equivalent at least level 4 (grade C) or above.
Hours of Work
* 08:30 to 17:30 – Monday to Friday with one hour for lunch
We understand the need for discretion and confidentiality and offer experienced individuals the opportunity to talk in the strictest of confidence regarding career options with Fenn Wright. Please contact Roseanna Seaton, Operations Manager, directly on 01206 245886 or res@fennwright.co.uk
Unfortunately we are unable to respond to each and every application. If you have not heard from us within the next 2 weeks, please assume you have not been successful on this occasion. On behalf of the firm, we would like to thank you for taking the time to apply.
Candidates require a full clean driving licence and must be eligible to work in the United Kingdom to apply for this position under the necessary individual eligibility criteria. Fenn Wright LLP do not hold a sponsorship licence.
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