Site Technician EWI
Site Technician EWI daily duties:
* Ensure best practices to protect and enhance the reputation of the company, customers, products, and systems
* Systematically inspect ongoing and installed projects for specification compliance
* Monitor purchasing to ensure system components are procured through Soltherm
* Deliver contractor training programs in both classroom and practical settings
* Build and manage customer relationships on-site; assist commercial teams
* Address daily onsite enquiries for product, technical, and system information
* Provide specification, technical, and application advice for complex construction projects
* Attend project design meetings and pre-start site meetings with main contractors, architects, and sub-contractors
* Handle physically demanding tasks, work in all weather conditions, at height, and travel between sites, including possible overnight stays
* Provide technical support in Northern Ireland and the Isle of Man
Site Technician EWI REQUIREMENTS:
* Plasterer/render applicator to trade with a minimum 3 years’ experience
* Conduct technical site visits, meticulously inspecting ongoing and completed projects for adherence to specifications
* Train contractors in the proper application and performance of Soltherm products, both in the classroom and hands-on
* Partner with clients and contractors, attending pre-start meetings and design discussions to offer technical guidance
* Proactively identify and address potential issues before they escalate, minimising rework and ensuring customer satisfaction
* This role requires a candidate who is based in central Scotland or willing to work in central Scotland on a permanent basis
SKILLS and QUALIFICATIONS:
* Build strong relationships with customers and contractors, fostering trust and loyalty to the Soltherm brand
* Clearly and concisely communicate technical information to both technical and non-technical audiences
* Provide regular reports to sales managers and senior management, keeping everyone informed and aligned
* Possess a deep understanding of building technology and construction practices
* Be a natural communicator, adept at working independently and collaboratively
* Demonstrate a customer-centric approach, prioritising satisfaction at every step
* Thrive in a physically demanding environment with diverse weather conditions
* Hold a clean driving license and be comfortable traveling throughout your region, with occasional overnight stay