Grafters recruit is looking for Customer deliver drivers to join our busy client in Huntington, Peterborough -BensonsforBeds Manufacturing, Windover Road, Huntingdon, PE29 7EF
The Role:
To delight our customers with an exceptional customer experience ensuring every task is carried out with our customers in mind.
To be the face of Bensons for our customers, ensuring we drive courteously, give a warm greeting, handling products with care as you deliver products on
time and to a room of their choice following the guidance in our Customer Delivery Charter
JOB SPECIFICATION...
Ensure your vehicle is clean and fit for the next delivery in order to represent Bensons in our
communities.
Ensure compliance with all transport legal requirements; planning, pre-brief and de-brief
processes.
Ensure adherence to the company uniform policy including personal ID.
Engage all customers by communicating in a warm, friendly and professional manner ensuring
they are left with a positive impression of our service., championing Bensons products and doing
all you can to deliver a great customer experience.
Answer customer queries and feed back to Warehouse and Transport teams in order to resolve
outstanding issues.
When safe and legal to do so, answer and respond to all incoming calls in a prompt and polite
manner.
Ensure a dynamic risk assessment is completed prior ...