Job Title: Customer Service AdministratorLocation: BenfleetJob Type: Full-Time I am recruiting for my client who are a dynamic and customer-focused company dedicated to providing top-notch service and support. I am looking for a motivated and organised individual to join their team as a Customer Service Coordinator. This is a full time, fully onsite role. Key Responsibilities: • Scheduling Appointments: Coordinate and schedule appointments for the team of installers / engineers.• Customer Communication: Call customers with updates and confirm appointments.• Booking Appointments: Efficiently book appointments to ensure optimal scheduling.• CRM Management: Update and maintain our CRM system with accurate customer information and appointment details.• Customer Service: Provide exceptional customer service, addressing inquiries and resolving issues promptly. Person Spec: • Excellent organisational and time-management skills.• Strong communication skills, both verbal and written.• Proficiency in using CRM software and other office applications.• Ability to work independently and as part of a team.• Previous experience in a customer service or administrative role is preferred. What they offer: • Competitive salary and benefits package.• A supportive and friendly work environment.• Opportunities for professional growth and development.• FREE PARKING How to Apply: If you are a proactive and customer-oriented individual looking to make a difference, I would love to hear from you Please go ahead and apply for this role. I look forward to speaking with you soon.