Overview The Role: As a member of the L&D team, the Learning & Development Assistant will be expected to provide outstanding admin support across the business to ensure a collaborative working environment which focuses on our purpose of getting customers back to normal, understanding what matters to them and delivering against our principles and key measures. You will be responsible for ensuring that the HR team and Solus receive effective support, while also offering guidance and process support to leaders and employees. Working under your own initiative to prioritise workloads, ensuring timely booking of training and coordination of travel arrangements within budgetary guidelines, select appropriate training providers and adjust schedules to meet organisational needs. Collate post-course delegate feedback to monitor quality of training delivery and update training records to ensure all delegate information is correct and up to date. In this position, you will work to deliver the business's long-term L&D strategy by ensuring we are at the forefront of our industry with a thriving team of empowered people who are proud to work at Solus. You need to be innovative and engaging with our culture that promotes ethical practices, customer focus and encourages integrity aligned to Solus and broader Aviva values. Responsibilities Manage all areas of L&D administration such as updating training report spreadsheets, PowerPoint presentations, booking training sessions, certificates, joining instructions, rooms, hotels, and travel arrangements. Collect and analyse training feedback to evaluate the effectiveness of programmes. Assist with projects such as induction programmes, apprenticeship initiatives and capability reviews. Raise purchase orders (POs) for the HR & L&D and ensure invoices are accurate against contracts and reflect received services. Monitor attendance on training programmes and report completion rates. Lead on online training administration, including assigning relevant modules, maintaining records, and monitoring completion rates. Work with key-stakeholders to create a positive and ethical working climate that is conductive to attracting, retaining, and developing a diverse group of high performing employees. Manage relationships with external training providers and internal stakeholders to ensure efficient programme delivery. Ensures that the department adheres to all policies and procedures relating to Health and Safety and Compliance. Qualifications Desired Skills and Qualifications: CIPD Level 3 in Learning and Development or equivalent (desirable). A strong customer focussed background Current knowledge of effective learning and development methods MS Office and Learning Management Systems (LMS) Strong organisational and time management skills Experience with analytics and reporting tools Work as an individual contributor while collaborating closely with the HR team and broader business. Build effective relationships across the organisation and with external providers. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days