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Employer: NFU Mutual
Location: York
Salary: Up to £45,000 + 17.5% annual bonus + benefits package
Closing date: 25 Apr 2025
Sector: Education and Childcare
Role: Specialist
Contract Type: Permanent
Hours: Full Time
Role Overview
Learning Experience Specialist
* Enhance and enable the delivery of NFU Mutual's learning strategy.
* Create impactful learning experiences that drive business success and personal development.
* Hybrid working options available, up to 80% homeworking.
About the Role
Are you ready to continue to drive NFU Mutual's learning strategy? We are a team of experienced Learning Experience Specialists who have already made significant strides in driving innovative learning within NFU Mutual. You will be joining and working alongside some of the best in the field to continue this vision.
As a Learning Experience Specialist, you'll work in partnership with HR colleagues and business experts to design, develop, deliver, and evaluate innovative and commercially effective learning solutions. Your efforts will enhance the skills and knowledge of personnel, enabling the delivery of NFU Mutual's learning strategy both now and in the future.
Creating engaging, high-quality blended learning experiences in line with the learning strategy, you'll collaborate with business subject matter experts (SMEs) and utilise innovative learning technologies to achieve business objectives. You'll plan, design, communicate, and monitor the development and delivery of agreed learning solutions within the established timelines, ensuring they meet business deliverables, learning objectives, and are aligned to the learning strategy. You will provide regular progress reports against timelines and escalate risks to the Learning Manager as required. You'll work closely with SMEs to understand the learning content and requirements, scripting storyboards, developing prototypes, and creating the final product, demonstrating commercial viability by delivering a blended learning solution. For those modules that are in person, you will facilitate delivery, whether virtual or face-to-face.
Embracing continuous improvement, you'll regularly review learning solutions to ensure they remain market-leading and accessible to all personnel, including those with neurodiverse needs.
This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon; however, we'd also consider a base at one of our Regional Service Centres (York, Glasgow, Bristol, and Belfast) with the understanding that travel to Tiddington will be an essential part of the role at times. We understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you are in an office environment and support to work up to 80% of your hours from home.
About You
You're proficient in implementing instructional design principles to create effective learning pathways and experiences using design thinking as an approach. Your expertise in designing learning experiences that prioritise the needs and preferences of learners is essential for this role.
You have a proven ability to build strong, influential, and collaborative relationships with both internal and external stakeholders, including senior-level executives, and are comfortable presenting to people at all levels.
Your experience in the design, development, delivery, and evaluation of modern learning solutions and content is crucial. This includes online/e-learning modules, instructor-led materials, job aids, face-to-face, and live online experiential delivery, and ideally, multimedia products such as video, graphic design, and audio training materials.
To join our team, you must also have:
* Excellent written communication skills that enable you to create storyboards and scripts in partnership with subject matter experts.
* Excellent verbal communication skills that allow for relationship building and facilitation of learning interventions.
* Excellent and effective collaboration skills.
* Knowledge of emerging technology trends for content creation, including web-based learning platforms, social learning, gamification, virtual reality, and augmented reality.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits, including:
* Salary up to £45,000 depending on experience
* Annual bonus (up to 17.5% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel, and supermarkets
* £20 contribution to a monthly gym membership - subject to T&Cs
* Health and wellbeing plan - cashback for dentist, opticians, physio, and more
* Access to voluntary benefits, including health assessments, private medical insurance, and dental insurance
* Employee Volunteering - volunteering in the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024, and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Apply now
Location: York
Zenith House
Clifton Park Avenue
Shipton Road
York
YO30 5PB
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