Spinks is a family business with a focus on quality, innovation, and sustainability. We're not your average business, but if you're willing to work hard, get stuck in and have some fun along the way, then we'd love to welcome you to our team.
We are seeking an Office Manager to join our team based in Beeston, Leeds.
Reporting into the Manufacturing Director, the Office Manager will be responsible for overseeing the daily operations of the Components Office.
Working Hours: 37.5 hours per week. Monday to Friday between the core hours of 8.00am and 5.00pm (hours can be adjusted to suit).
KEY DUTIES:
* Oversee and work with the senior management team to improve office operations and procedures.
* Provide general support to sales and operational staff.
* Organise and attend trade shows.
* Greet and assist visitors and clients.
* Process all new sales orders within the same day of receipt with speed and accuracy.
* Manage customer/product/costing details within D365.
* Ensure all invoices are created/posted in a timely manner.
* Liaise with internal departments/external courier networks to ensure prompt collection and delivery of customers' orders.
* Ensure relevant documentation is completed accurately for all overseas clients.
* Keep an audit trail and record.
* Chase orders with Operations and transport with ongoing communication with the clients to ensure orders are delivered in a timely manner.
* Ability to liaise with customers, sales team (including agents) and colleagues in a professional manner both written, verbal and face to face.
* Create customer quotations.
* Handle enquiries and resolve customer concerns.
* Create/update sales reports in Excel.
* Handle confidential and sensitive information securely.
* Co-ordinate and arrange meetings.
* Support with arranging office supplies.
* Any ad-hoc duties as directed by management.
KEY SKILLS:
* Proficient in full Microsoft package, intermediate Excel skills.
* Experience of Microsoft D365 is desirable.
* Good communication skills.
* Leadership and teamwork.
* Planning and budgeting.
* Good organisational skills.
* Interpersonal relationship and positive attitude.
ESSENTIAL ATTRIBUTES:
* Hungry - a manageable and sustainable commitment in doing a job well and going above and beyond when it is truly required.
* Smart - asks good questions, listens to what others are saying and stays engaged in conversations intently.
* Humility - shares credit, emphasises team over self, and defines success collectively rather than individually.
PERSON SPECIFICATION:
* Enthusiastic and flexible approach to react on a day-to-day basis to all requests.
* Ability to self-manage your time during the working day.
* Attention to detail and the ability to think clearly and work under pressure.
* Ability to multi-task, work to deadlines and prioritise workload to deliver expectations and tasks.
* Willing to learn new skills.
* Be able to prioritise, multi-task and keep track of multiple projects simultaneously.
* Proven experience in an office management role, especially in fast-paced environments.
* Qualification in business administration, customer service or related field.
WHAT WE OFFER IN RETURN:
* Incremental holiday allowance based on service.
* Additional wellbeing day - A day dedicated to you.
* Training & development opportunities.
* Contributory pension scheme.
* Colleague Discount.
* Life Assurance.
* Wellbeing initiatives.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Administrative and Support Services
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