Service Manager
Holt Recruitment is seeking an experienced Service Manager to join a well-established, family-run agricultural dealership in Tingewick. This is a fantastic opportunity to become part of a reputable business known for its strong customer relationships and high-quality service.
Package: Salary £Competitive DOE + Bonus + Company Vehicle
Hours: Monday to Friday, 8:00 AM - 5:30 PM, with occasional Saturday mornings during busy periods
As a Service Manager, you will:
1. Lead and manage a team of skilled engineers, ensuring efficient operations.
2. Coordinate with other departments to guarantee parts availability and streamline time management.
3. Oversee callouts and ensure that all customers receive exceptional service.
4. Manage the overall performance of the service team and workshop.
5. Build and maintain strong relationships with key customers.
6. Keep Work in Progress (WIP) at manageable levels in line with company policies.
The ideal candidate will have:
1. Experience as a Service Manager in the agricultural sector (or a relevant industry), or an experienced Engineer looking to take the next step into management.
2. Strong knowledge of machinery and an understanding of the seasonal pressures affecting both customers and the business.
3. Excellent communication skills, with the ability to work with engineers and customers alike.
4. A track record of working under pressure and meeting tight deadlines.
Benefits include:
1. Company vehicle provided.
2. 24 days holiday + bank holidays.
3. Pension: 3% employee contribution, 7% employer contribution.
4. Life Assurance (including dependent’s pension).
5. Ongoing training as required.
If you are looking to join a family-run agricultural business where you can grow and develop your career, apply today or contact David at Holt Recruitment for more information.
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