Operations Manager - Block Management
Location: London (Hybrid Working Available)
Salary: £50,000 - £55,000
A growing block management company in London is looking for an experienced Operations Manager to take on a leadership role within the business. While still managing a small portfolio, the focus of this position is on team management, business growth, and operational support.
Key Responsibilities:
* Team Leadership & Development - Support, mentor, and oversee the property management team to maintain high service standards.
* Business Growth & Strategy - Contribute to key decisions that impact the direction and expansion of the company.
* Recruitment & Onboarding - Lead the hiring process and integrate new team members into the business.
* Portfolio Management - Manage a small number of properties to stay hands-on and engaged with clients.
* Operational Efficiency & Compliance - Improve internal processes and ensure compliance with leasehold regulations.
* Stakeholder Engagement - Work closely with directors, clients and key stakeholders to drive service excellence.
What We're Looking For:
* Strong experience in block management, including team leadership.
* Solid knowledge of leasehold legislation, service charge management, and compliance.
* A proactive and strategic mindset, with experience improving processes and driving growth.
* IRPM qualification (or willingness to work towards it) preferred.
* Confident decision-maker with excellent problem-solving skills.
What's on Offer:
* Hybrid & Flexible Working - Options for flexible start times and remote working as needed.
* Career Progression - A leadership role with real influence in the business.
* Supportive Work Environment - Collaborative culture with a focus on long-term success.
If you are a senior block manager or operations professional looking for your next step, apply today.
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