Contract Type:1 x Permanent 1 x Fixed term / internal secondment opportunity until June 2025 & 1 x Fixed term / internal secondment opportunity until March 31 2025 Working Hours: 37 hours per week | Monday-Friday between the hours of 8.00am-5.30pm Worker Type: Hybrid Worker Salary: Salary Grade D - £25,992 (Level one) rising to £26,835 per annum (Level three) Locations: Aspley & St Anns Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council? here. About the Role To provide a comprehensive housing advice and assistance to customers on a diverse range of issues to support the delivery of the Tenancy and Estate Management service in customer contact points across Nottingham city. To provide an effective and high-quality administrative support service. Its a challenging role but the rewards in terms of fulfilment are high and youll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live. About You The ideal candidate will have: Experience of working within a team and of proactively working towards joint targets. Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations. Proficient in the use of all Microsoft applications (Word, Excel, PowerPoint) and be able to prepare accurate reports, graphs and spreadsheets and carry out day to day admin duties as required. Ability to demonstrate self-motivation and work proactively with minimum supervision. Proven ability to work to a high level of accuracy Demonstrated a supportive approach to managing customer services and relationships, whilst maintaining a professional attitude Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the? additional information ?for applicants page. Closing Date: 5 January 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews: 17 January 2025 - Please note this is subject to change By applying to this job, you agree to our? Terms & Conditions. Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: 26 days annual leave (rising to 33 days after 5 years service) bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working to support your work life balance Health and wellbeing benefits including access to our Employee Assistance Programme Discounted membership at selected local sports and fitness centres, cinema, shopping and much more Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in. ADZN1_UKTJ