Project and support officer

Project and Support Officer

Project and Support Officer required for a 12-month contract at a large organization based in Ipswich. The successful candidate will be supporting a team across several areas including project management, dealing with complaints and casework, coordinating reports, analyzing data, performance management, and carrying out research.

Main duties will involve:

1. Reviewing performance management processes and data to identify potential areas of improvement and preparing recommendations.
2. Dealing with complaints and casework, resolving issues in a timely and proficient manner.
3. Facilitating and/or carrying out service reviews as directed and making recommendations on possible improvements.
4. Analyzing data and providing robust commentary on trends and likely outcomes.
5. Providing demonstrable project management skills to support 3 new large projects as well as providing performance management and risk management skills and support.
6. Contributing to the production of publications.

Previous project management experience and the ability to produce and analyze accurate and relevant reports in a variety of formats is essential, along with the ability to provide commentary around accurate trend analysis. Applicants must be educated to degree level (or equivalent) or have proven technical and organizational knowledge in a project or business planning environment together with a working knowledge of a broad range of IT applications. PRINCE2 qualification would be advantageous.

Hours of work are 37 per week Monday to Friday, the position is fixed term for 12 months. Salary £18.26 - £19.20 p/h dependent on experience. #J-18808-Ljbffr