Start or build your career in a dynamic customer-facing role, developing essential skills and working in a stimulating environment that encourages growth. Teleperformance is a leading global outsourcing Contact Centre with UK sites, renowned for its dedication to delivering outstanding results and providing an excellent work experience.
We provide exceptional service and careers, interacting with customers on behalf of clients, resolving queries efficiently. We have customer service advisor roles available, requiring individuals with experience, proficient computer skills, and enthusiasm.
Typical Day: A lively & vibrant contact centre environment with quiet and busy periods. Basic computer skills are necessary, including navigating systems and switching applications.
We offer paid training, additional support in 'Nesting', and opportunities for internal progression, allowing you to fast-track your career. Key skills include establishing collaborative customer relationships, professional telephone manner, customer service experience, and good typing speed.
Benefits: An online recruitment process, paid training, 28 days' holiday, Lifestyle Benefits programme, Refer & Earn Scheme, employee welfare support, Life Assurance Cover & Pension Scheme, and opportunities for career development and progression. Our estimated salary for this role is £25,000 - £30,000 per annum, depending on location and experience.
About the Role: As a Customer Service Representative, you will be part of our team responsible for delivering exceptional customer experiences. You will be required to communicate effectively with customers via phone, email, or other channels, resolve queries, and provide solutions to their problems.