About The Ebrington Hotel
The Ebrington Hotel & Spa is a unique luxury venue situated in the heart of the city overlooking the River Foyle. We understand the key to delivering exceptional quality of service comes from building a team of passionate professionals with a guest-focused attitude.
The Ebrington Hotel is now seeking to recruit a Night Porter for their premises, Ebrington Square, Derry-Londonderry:
Night Porter – Job Details
Contract: Casual/ Permanent
Start date: TBC
Salary: Competitive
Hours of work: Casual
Main Duties and Responsibilities
* Ensure the safety and security of guests and hotel premises during the night shift
* Conduct regular patrols of the hotel and report any suspicious activity or potential security issues
* Respond to guest requests for assistance and provide exceptional customer service throughout the night
* Check guests in and out during the night shift
* Assist with guest luggage and transportation as needed
* Set up meeting and event spaces for the following day
* Ensure that all public areas and back-of-house areas are clean and tidy
* Complete nightly reports and reconcile any financial transactions that occur during the shift
* Provide support to other departments as needed during the night shift
This list is not exhaustive.
Essential Criteria
* Previous experience: Minimum of 2 years of experience in a similar role in a hotel or hospitality environment
* Security awareness: Strong understanding of hotel security procedures and ability to respond appropriately in emergency situations
* Customer service skills: Ability to provide exceptional customer service and interact professionally with guests
* Attention to detail: Strong attention to detail and ability to accurately complete administrative tasks and reports during the shift
* Flexibility: Ability to work a flexible schedule, including weekends and holidays as needed by the hotel.
Desirable Criteria
* Background in a busy hotel environment
How to apply
To apply for this position, please send your CV to careers@theebrington.com quoting the job reference code above; clearly outlining how you meet the criteria before 28th February 2025.
The Ebrington Hotel is an equal opportunities employer.
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