About the Role
Tile House Surgery is looking to recruit an administrator to join our existing administration team of 9 on a full-time basis. You will provide general administrative support to the doctors, nurses, and reception team. This involves the use of SystmOne (specialist clinical software), MS Word, Excel, and Outlook. Full training is provided on all systems and processes.
Main duties of the role include:
* To scan and read letters received into the surgery.
* To provide an efficient service of typing letters, reports, patient referrals, etc., in an accurate and quality manner using MS Word and SystmOne clinical system.
* To set up electronic referrals as required and attach forms/clinical information as per the GPs request.
* The recording of and administration of all insurance reports, subject access requests, and any other forms or letters required from GPs.
* Dealing with incoming emails appropriately as per practice policy.
* Contacting hospitals regarding patient appointments.
* To receive incoming and initiate outgoing telephone calls, taking messages and dealing with appropriate queries.
* To receive and dispatch mail.
* Receiving incoming telephone calls from patients regarding their test results.
* Any other duties which may be required, appropriate to the role of medical administrator/GP assistant.
About the Candidate
If you have strong administration experience, preferably with some medical environment knowledge, and are looking for a new and exciting career, then we would love to hear from you.
You will have the following skills and experience:
* Administrative experience and good organisation skills.
* Proficiency in the MS Office package as well as excellent IT skills.
* Ability to 'think on your feet' and a positive work ethic.
* Excellent communication skills and a friendly, professional manner.
* Ability to understand the need to maintain confidentiality and data security at all times.
* Ability to multi-task and to work accurately under pressure.
* Ability to work in a team as well as being comfortable working independently.
About Us
We are a large training practice, serving a patient population of 13,500. We pride ourselves on the level of care we provide to our patients and staff. We use SystmOne clinical system, have a history of very good QOF achievement, and a CQC rating of Good across all domains.
We can offer the following benefits:
* Supportive and friendly environment
* Flexible working hours within the constraints of surgery opening hours and cover required
* Peer support
* 25 Days Holiday (pro rata)
* NHS pension
* Free on-site parking
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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