Job summary
This is an exciting opportunity to work within the Digital Health Records team. You will be working in a busy environment which is moving from a paper based health records to a more digital platform. You will provide a high quality service to the outpatient areas and support the team in meeting required targets.
To provide an efficient Health Records Service throughout the Trust in both paper and digitized records in accordance with relevant policies and procedures. To priorities duties to meet the changing and conflicting demands of the Trust, ensuring that paper records are available, prepared and correctly formatted. To maintain a high level of quality & accuracy when preparing and scanning digital records and carry out duties on any section as required by the department.
Main duties of the job
1. To retrieve and prepare paper case notes required for outpatient clinics either by tracking and dispatching records in response to requests/pulling lists or prepping/scanning case notes ready to commit to Electronic Document Repository Management System (EDRMS).
2. To work with the digital Records team leads for digitising case notes, to move from paper to digital records. Prepping, scanning and data quality, accessing the digitised records. All staff will be required to prepare, index and scan records following the Trusts policy & procedure.
3. Retrieve loose paper records/ skinny files from departments in readiness for scanning.
4. To ensure case note files are correctly formatted, well presented and in good condition.
5. To print lists / labels in advance of clinics.
6. To deliver case notes/skinny files to clinics around the Trust.
7. To search for case notes which are tracked to other areas within the Trust for appointments.
8. To ensure all records are tracked correctly using the Case note tracking system on PAS.
About us
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Job description
Job responsibilities
9. To prioritise duties to meet the changing and conflicting demands in Outpatient clinics, rescheduling tasks as necessary and providing a prompt response to requests for records required at short notice.
10. To archive case notes according to local procedure, updating the Patient administration system (PAS).
11. Processing complex and sensitive digital and paper referrals as required, ensuring that all required data items are completed when registering new referrals and patients on PAS.
Please see attached Job Description for full Responsibilities and Duties.
Person Specification
Qualifications
Essential
12. Qualified to NVQ Level 2 or equivalent training and experience in a similar role
Desirable
13. 4 GCSE's grades A* to D
14. Medical terminology
Experience
Essential
15. Previous administration experience
16. Good keyboard and IT experience
17. Experience with MS windows applications
18. Experience in document scanning
19. Attention to a high quality and detailed work
Desirable
20. Use of case note tracking procedures and terminal digit filing
Skills
Essential
21. Able to demonstrate working knowledge of confidentiality issues
22. Good interpersonal and organisation skills
23. Excellent communication skills both written and verbal & data entry skills
24. Ability to work at speed whilst maintaining a high standard of accuracy
25. Able to work efficiently under pressure
Desirable
26. Data Protection knowledge
27. Health & Safety knowledge