Service Manager – Packaging / Automated Machinery Welshpool £50k - £55k Fantastic Company Benefits Permanent – Days Shift - Monday - Friday I’m currently looking for a Service Manager for an established packaging and automated OEM based in the Powys area. You will be fully responsible for the entire Service Department – managing a host of Engineers, logistics and service schedules Whilst ensuring the service and parts are delivered with quality in mind in a timely manner, your key duties and responsibilities will include: - Drawing up schedules and Liaising with customers to action planned service in outlined timeframe, whilst communicating to the Service team, giving advice and guidance as necessary. Full responsibility for the management of Service Engineers and recruitment of new staff as required Reviewing work performance, conducting annual reviews, carrying out disciplinary as required. Providing technical support to customers and staff when required. As the equipment supported is bespoke, a willingness must be shown to learn the technical side of new and existing equipment. Effectively executing the policies and procedures outlined in Quality Manual Whilst supervising standards and enforcing quality control. The Overall responsibility for Health and Safety within the department, ensuring high awareness of H&S standards amongst staff. Responsible for ensuring all work carried out by Service Engineers or under service department has relevant RAMS or other H&S documentation required to carry out works. Responsibility for the procurement of all worksheets, processing with accounts as necessary. With qualifications in Engineering / manufacturing and ideally experience of working in a robotic / automated environment, you will have good time management, ability to work under pressure and meet deadlines. Whilst being a highly self-motivated individual, you will have the ability to work under your own initiative, you will be able to demonstrate strong planning and organising skills, with the ability to act decisively If you would like to apply then please send through a copy of your most up-to-date CV, together with a cover letter and reference 58775/SMRRMKG27