Revenue Assurance Manager
Department: Core - Finance
Employment Type: Permanent - Full Time
Location: Oxford, UK
Reporting To: Ishaq Malik
Description
We are seeking a highly skilled and experienced Revenue Assurance Manager to lead our
Revenue Assurance function, driving efficiency and excellence across all related processes.
This role is pivotal in maintaining the financial health and operational success of the
company. You will oversee the entire Revenue Cycle operation, starting with the
relationship between the commercial and legal teams on contract terms, and overseeing
the teams that maintain the contract database, invoice, collect cash and handle dispute
resolutions. The ideal candidate will be a strategic leader with a strong background in
financial operations, capable of managing complex global processes and driving continuous
improvement across the board.
Key Responsibilities
* Collaborate with the Commercial and Legal teams to streamline the contract flow processes to reduce queries and improve efficiency and data accuracy
* Ensure all orders are compliant with company policies and customer requirements
* Analyse revenue streams and highlight discrepancies
* Investigate and resolve revenue-related issues promptly
* Monitor billing to ensure timely and accurate invoicing
* Provide recommendations for process improvements to enhance revenue
generation
* Reconciliation between CRM and ERP reported figures, adjusting for credit notes,
revenue recognition policies and treatment of foreign exchange
* Oversee the team managing the billing process to ensure invoices are accurate,
timely, and compliant with relevant regulations and customer contracts
* Oversee the team managing the debt collection process to improve collection rates
and reduce debtor days
* Work with Treasury to manage cash flow forecasting and reporting
* Document the ERP revenue recognition methodology
* Implement Power BI reporting for global insights, ensuring comprehensive and
accurate reporting across all regions
* Provide regular reporting on key revenue metrics, including contract upload timing,
DSO, collection rates, and dispute resolution times
* Lead, mentor, and develop a high-performing team
* Foster a culture of continuous improvement and operational excellence within the
function
* Ensure the team is well-trained and equipped with the necessary tools and
knowledge to excel in their roles
Skills, Knowledge and Expertise
* Qualified Accountant (ACA, CIMA, ACCA)
* Minimum of 5 years of experience in related financial operations, with at least 3 years in a leadership role.
* Strong understanding of Order to Cash processes, including order management, billing, credit and collections, cash application, and dispute management.
* Proven experience in leading cross-functional teams and driving process improvements.
* Excellent analytical skills with a data-driven approach to decision-making.
* Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
* Proficiency in ERP systems (e.g., D365), Salesforce, and automation tools.
* Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Benefits
* A fun, informal, collaborative and international work culture
* A competitive salary package
* Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals
* Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry.
* Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects
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