Call Handler Hybrid - Leeds
* £23K per year (self-progression scheme available)
* Fantastic location just a 15-minute walk from the train station
* Influence product decisions and feel valued for your opinions
* Enjoy a social, bubbly, and outgoing team environment
* Comprehensive onboarding plan to ensure your success
* Monthly onsite activities with exciting prizes
Hours:
* 2-week rotation
o Week 1: 8am - 4pm
o Week 2: 12pm - 8pm
The role of Call Handler Hybrid:
* Efficiently handle a high volume of incoming phone calls and email correspondence
* Create a personal and respectful experience for each customer
* Troubleshoot any customer issues regarding orders and assembly guides
* Keep customers informed throughout the process
* Assist with Trustpilot reviews
The ideal Call Handler Hybrid:
* Clear and professional phone manner
* A friendly and positive attitude
* Personality fit is really important to join this dynamic, bubbly social team
* Experience in a fast-paced environment
* Previous customer service experience, preferably in phone and email communication
Join our client's team and be part of their exciting journey. Don't miss out on this incredible opportunity to work in a dynamic and supportive environment. Apply now and take your customer service career to the next level!