Description
Be the lead engineer on numerous technical projects, developing robust solutions in line with IT strategy and client requirements.
The projects will cover a diverse IT infrastructure including hardware, software, and network systems spanning traditional on-premise as well as cloud solutions.
Provide research and support the development/use of new technologies.
The role will require active participation in a technology aligned community focused on continuous service improvement along with improving the knowledge and skills of the community. Engineers and team Leaders will look to rotate between these communities to improve learning, knowledge, and experience of Davies IT systems and processes.
You will promote a continuous improvement mindset across the function.
Key Responsibilities
* Design and provision IT solutions to support Group strategy including the technical aspects of full lifecycle mergers and acquisitions (M&A) projects
* Evaluate changes and provide solutions for Stakeholder review
* Adhere to and ensures the enforcement of all business policies
* Create and maintain documentation, including systems configuration, processes, knowledge articles, test and project plans
* Escalates issues to the Technical Team Lead/Project Manager
* Works with the wider IT Teams to drive integration from an application perspective
Skills, Knowledge & Expertise
Essential:
* Proven experience and understanding of all Window Operating Systems and Active Directory management (including Group Policy, login scripts and roles)
* Experience of VMWare, including maintenance and provisioning
* Experience of installation and supporting of Microsoft Exchange and 0365
* Excellent working knowledge of core networking services - e.g. TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
* Networking skills – e.g. switching, routing, VLANs, PoE, WLAN, MPLS
* NAS / SAN storage infrastructures
* Knowledge of Mobile Device Management
* Experience of Automated Monitoring and Alerting
Advantageous:
* Knowledge of telephony systems
* Experience of cloud technologies including Azure, AWS with VMware VMC
* Strong analytical and problem solving ability in complex technical landscapes
* IT related Degree and/or Microsoft certifications - MSCE, MCITP
* Proven ability to produce high quality deliverables in terms of content and presentation
* Excellent communication skills, both written and verbal
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.