Our client is a well-established Commercial construction company specialising in delivering high-quality commercial construction projects that exceed client expectations. With years of experience in the industry, their team of skilled professionals is dedicated to providing innovative solutions, exceptional craftsmanship, and unparalleled customer service.
Job Description for the Helpdesk Coordinator:
Handling work orders from start to finish using the bespoke CRM system
Coordinating with the supply chain to ensure high-quality service
Management of the Central Mailbox
Management of reactive and planned maintenance tasks for all client accounts
Quoting, invoicing, and following up on work orders
Ensuring tasks are completed within required timeframes
Regular communication with customers, contractors, and internal colleagues
Attending site visits
Other administrative tasks as required Requirements for the Helpdesk Coordinator:
Experience in facilities/property maintenance is essential
Experience in running a helpdesk
Strong organisational and interpersonal skills
Knowledge of mechanical & electrical systems
Experience in pricing and managing project works would be advantageous
Full clean driving licence with access to own vehicle
Experience in liaising with customers and suppliers
Computer literate
Ability to work on own initiative and as part of a team Hours: Monday – Friday 8:30 am - 4:30 pm
Salary: £27,000 - £35,000 DOE
Benefits:
21 days holidays plus BH
Auto-enrolment pension
Bi-annual target-related bonus
Private healthcare (currently being implemented} Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region