We are looking to recruit a Ward Clerk to the Acute Medical Unit.
We admit medically unwell patients directly from GP's or the Emergency Department/clinics. The patients are seen, assessed, and treated, then transferred or discharged.
This is an opportunity to become part of a dynamic team in a demanding fast-paced environment with a high turnover of patients that is committed to delivering the best quality care.
The candidates we are looking for must work well within a team, be efficient with computer systems, be able to communicate effectively over the telephone, and be competent in general admin duties.
Main Responsibilities:
1. Assist nursing staff in the admitting and welcoming of patients and relatives to the ward.
2. Ensure case notes are efficiently obtained, distributed, and maintained.
3. Perform clerical duties associated with the admission, transfer, and discharge of patients.
4. Use the hospital computer systems.
5. Communicate and consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients.
6. Make follow-up appointments for patients when necessary.
7. Order and maintain levels of stock stationery, etc.
8. Collect and distribute mail.
9. Perform general office duties e.g., filing, photocopying, etc.
10. Keep the ward and reception areas clean and tidy.
Main Duties:
1. Assist in the reception of patients and relatives to the unit.
2. Perform clerical duties associated with the admission, transfer, and discharge of patients.
3. Enter patient information on a computerized Patient Administration System (P.A.S.) and obtain relevant electronic wristband.
4. Communicate with patients, visitors, and colleagues by telephone, face-to-face, or in writing, in furtherance of the effective running of the unit.
5. Ensure case notes are efficiently maintained, including:
1. Filing episodic clinical and nursing notes.
2. Filing investigation reports, then send for coding.
3. Request x-rays, pathology reports from the appropriate departments.
4. Communicate/consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, Health Visitors, and Ambulance service in furtherance of the service provided to patients.
5. Make follow-up appointments for patients when necessary, request outpatient diagnostics as requested.
6. Collect and distribute mail for patients and staff.
7. Perform general office duties e.g., filing, photocopying, use of facsimile, and errands.
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