Client Support Assistant
Monday Friday. Monday Thursday, 8:30am 5pm and Friday, 8:30am 2:30pm (37.5 hours per week with 30 minute unpaid lunch)
(for the right experience, part time school hours will be considered)
Salary: £24,000 - £26,000 (depending on relevant experience)
Corby. Full time - office based
Permanent
Match Recruitment are recruiting on behalf of their client based in Corby. Our client provides a niche service where they support residential homeowners with compensation claims if they have public equipment on their property. This role is very much back office customer support and administration - supporting their B2C clientele.
Were looking for a very competent Administrator and Customer Service professional that is comfortable being on the phone for the majority of the day. Youll be the person that answers the inbound calls coming into the office, which is circa 20 per day. Youll make outbound calls (nothing sales related) to check in on existing claims, ask for missing documents and provide general updates. This is all office based.
What your day to day will look like:
1. Acting as the first point of contact by phone, email and written letters for members of the public, answering the front...