We have an exciting opportunity to join the team at Business Choice Direct!
Salary: £31,000.00 - £38,000.00 (D.O.E.) with OTE potential of up to £15,600.00
Benefits Package:
* 28 Days holiday + UK Bank Holidays
* Paid day off on your birthday
* Enhanced Parental Leave - Maternity pay (after 2 years’ service) = 13 weeks full pay and 13 weeks ½ pay / Paternity (after 2 years’ service) = 4 weeks full pay
* Private Medical Insurance
* Company Pension Plan
* Income Protection Insurance Scheme
* Death in Service Benefit (x2 times your annual salary)
* Cash plan benefit to assist with medical and wellbeing costs
* Annual charitable donation to chosen charity
* Support & funding for study towards your professional qualification
* Free on site parking
* Work from home (Once competent and agreed with line manager)
* Employee wellness programmes
* Cycle to Work Scheme
* Company Events
* Casual Dress
* Refer a friend scheme
* Paid time off for volunteering
Knowledge Skills & Experience:
* Proven experience within the UK insurance broking industry
* People Management experience (strongly preferred)
* Proven ability to compile, understand and use management information to spot issues/opportunities and then act upon those findings with your team, producing a positive result.
* Chartered Insurance Institute Certificate in Insurance (hold or willing to work towards)
About You
Are you a people-oriented, self-motivated individual looking for that next step within your insurance career? Are you keen to build upon your existing leadership skills and experience to lead a team of people within a diverse and ever-evolving insurance business?
By joining BCD as a Motor Renewals Team Manager, you will lead and manage our largest renewals department. The primary goal of the team is to retain as many clients as possible as and when their insurance policies come due. As part of this process, you will be expected to ensure your team recommends suitable new policies to clients and generates additional revenue.
About Us
Business Choice Direct is part of the Lloyd & Whyte Group, a group of businesses which provides insurance and financial services to specialist markets. We offer a variety of roles for talented people who want to join us. Business Choice Direct Insurance Services Ltd is a Commercial Insurance broker, specialising in the logistics, high premium Motor, SME, and Tradesmen industries.
Our team here is motivated and upbeat. If you join us, you will be given individual targets, but the emphasis will be to work as a team to achieve. Starting with your morning 'buzz' meeting, you will strive with your teammates to deliver high-quality advice, assist with changing policies, as well as recommending new products to our commercial insurance customers.
Key Responsibilities
* Provide leadership and support to direct reports
* Achieve individual objectives and key performance indicators as set and agreed
* Deliver service KPIs, notably:
o Renewal Retention & Policy Count Targets
o Renewed Policy Income
o New Business Policies and Income
o Quality Assurance scores, error levels, and complaints levels
o Personal CPD and Professional development expectations
* Promote, develop and enable our values and culture within the team and across the business
* Instil a culture of professional development within the team, including qualification, product and technical knowledge with relevant competency levels achieved and maintained
* Manage and develop individual and team performance through identification of training needs & implementation of coaching and development plans
* Operate within an agreed resource budget; prioritising and allocating resource effectively and recruiting suitable people in accordance with current employment legislation
* Ensure compliance and company policy and procedures are followed consistently to minimise risk to the company
* Support, motivate and communicate relevant information to the team effectively, ensuring a strong service-focused culture
* Handle complaints both timely and effectively
* Prepare management information
* Maintain own technical competence with an in-depth knowledge of all relevant products and market trends to effectively assist with referrals and handle a variety of complex work
* Work with colleagues to ensure that high levels of service are achieved and operational efficiency improvements are made across the business
Job Types: Full-time, Permanent
Pay: £31,000.00-£38,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Private medical insurance
* Referral programme
* Sick pay
Schedule:
* Monday to Friday
Experience:
* Management: 2 years (required)
* Insurance industry: 3 years (required)
Licence/Certification:
* Chartered Insurance Institute Certificate in Insurance (preferred)
Work Location: In person
#J-18808-Ljbffr