Job Title: Parts Advisor
Hours: Monday to Friday, 8am to 5pm with a 1 hour lunch break
Location: Knighton, LD7 1DT
Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 40 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire, mid and North Wales, Cheshire and Lancashire and also sell high-quality used equipment across the UK and abroad. We have seven depots in Shrewsbury, Cubley, Welshpool, Middlewich, Ormskirk, Denbigh and Knighton.
Benefits:
* Up to 27 days holiday (plus bank holidays) depending on length of service.
* 2 x basic salary death in service payment, payable to your nominated recipient.
* Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc.
* Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
* Employee Assistance Programme.
* Ongoing training and Career Opportunities.
* Cycle to work scheme.
* Refer a friend bonus £500 per person – terms apply.
* Boot Allowance.
* Long Service Award 10, 20 and 30 years.
* Life Event Day – Getting Married, moving house or graduating.
About the Role:
The Parts Advisor is responsible for the selling, receiving and delivery of parts and accessories. This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings on a rota basis. The role has no direct reports and reports directly to the Branch Manager.
Responsibilities:
On a day-to-day basis you will (this list is not exhaustive):
* Promote and sell parts through all franchises and/or services to meet customer needs, by telephone and face to face; taking payment as required.
* Ensure parts orders are ready for customer collection or packaged for courier/postal delivery.
* Supply parts to Service Technicians including identifying parts required and ordering them to the relevant job number.
* Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to despatch/workshop, whichever is applicable.
* Assist in maintaining showroom standards.
* Maintain control of stock levels and assist with stock takes.
Candidate Requirements:
* Experience in New Holland parts environment or similar.
* Essential to have knowledge of how a tractor works.
* Ability to use standard computer applications – experience of Gold would be an advantage.
* Ability to work extended hours, weekends and on call particularly during harvest.
* Ability to work in a dynamic, fast paced environment.
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