Smart Dispense Technician (2000MGC) Norwich, England
Are you:
* Someone who is passionate about customer service and looking for a field service role with a difference?
* Looking for a part-time job with a difference? We are offering part-time hours, Monday to Friday inclusive. Hours are negotiable between 6am and 2pm.
* Interested in joining our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including concerts, festivals, racecourses, stadiums, and arenas such as the O2 Arena, Lords, Hyde Park, and the Isle of Wight Festival. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
* Competitive salary (£24,944 pa pro-rata) plus a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
* Company vehicle
* Generous holiday allowance: 21 days holiday plus bank holidays plus an additional ‘Celebration Day’ (pro-rata). You can buy or sell holiday days to suit your needs.
* Amazing core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
* Personalised additional benefits: Tailor your benefits with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on benefits like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Travel Insurance, and more. Many options include coverage for your partner and children.
* Development opportunities: In-house training and support to pursue external qualifications and apprenticeships.
* Opportunities to boost earnings: Complete regular overtime at increased hourly rates, with the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days are the same! Our Smart Dispense system is central to any bar and offers a range of cutting-edge draught dispense solutions tailored to various needs. As a Smart Dispense Technician, you'll visit bars and restaurants to perform detailed technical and quality health checks and provide outstanding customer service. You'll be the front line of our customer service operations—your day is planned from your home postcode, and you'll build effective relationships with key customers by sanitising, servicing, and maintaining drinks dispense equipment. You'll work closely with our planning team and receive full support, training, and guidance as you start your career with us. This is an entry-level position with opportunities for progression.
You’ll already have:
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential—we provide comprehensive training.
* The ability to work independently and remotely, with determination to succeed, delivering excellent customer experiences with a positive, can-do attitude.
Interested in joining us? At Innserve, we are One Big Team.
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