Centre Assistant Cafe
Reference: JAN20257308
Location: RSPB Titchwell Marsh, PE31
Salary: £23,401.00 - £25,122.00 Per Annum, Pro Rata
Hours: Part Time, 20 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave.
This is an excellent opportunity to work in a busy visitor centre at one of Norfolk's most amazing nature reserves.
The main focus of the role is to serve customers food and drink and ensure they have the best experience possible. You will help maintain the cafe appearance and stock levels, process deliveries, operate the till, and respond to visitor enquiries in a friendly and professional manner.
This is a permanent, part-time (20 hours per week) position for a Centre Assistant at RSPB Titchwell Marsh. You will mainly be based in our new cafe, but may also be required to work in our shop, with opportunities for additional hours.
In your application, you will be asked to give examples of where you have experience in the following:
Customer service: Taking orders, providing recommendations, and handling customer complaints
Food and drink preparation in a busy commercial kitchen: Making coffee, tea, and other hot and cold drinks, as well as hot and cold pastries, sandwiches, and other snacks
Stock management: Checking stock levels, replenishing items, and rotating stock
Cleaning: Cleaning the cafe, including floors, equipment, and tables
Cash handling: Operating the till, taking payments, and counting the cash taken
Health and safety: Following hygiene and health and safety regulations, and ensuring food is stored and cooked safely
Work well in a team
Attention to detail
Ability to multitask
Ability to follow instructions
Additional Information:
This is a permanent, part-time role for 20 hours per week. Usual working days will be Monday, Thursday, Friday, Saturday, 11.00 - 16.15.
If your application meets the job requirements, we will contact you to arrange an interview and trial shift.
Closing date: 23:59, Sunday 16th March 2025
We are looking to conduct interviews and trial shifts for this position as soon as suitable candidates present themselves, so please do not delay in applying.
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on natures side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV, a Cover Letter and complete a short form. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
TPBN1_UKTJ