Job Description
Role: CRM Specialist - Minimum 3 month project starting immediately
Salary: £50,000-£60,000 basic
Location: North Yorkshire - hybrid working: 2 days in the office, 3 days WFH
Are you an experienced CRM professional looking for a short-term opportunity to make an impact? We’re seeking a skilled individual to join a Financial Services business on a temporary basis to cover some urgent CRM projects. This is an exciting opportunity to lead key CRM initiatives and drive engagement across the customer base.
Key Responsibilities:
* Evolve the Member Engagement Programme by developing multi-channel, multi-step campaigns that deliver personalised, triggered communications.
* Collaborate with Adobe (MarTech provider) and the internal Marketing Automation team to design and implement best-in-class customer communication journeys.
* Deliver ongoing CRM communications across both print and digital channels, supported by the existing campaign teams.
What We’re Looking For:
* Significant experience in developing and executing multi-channel CRM campaigns.
* Strong data literacy with a solid understanding of targeting, segmentation, and performance measurement.
* A background in Financial Services or a regulated environment is essential
* Availability to start ASAP and commit to a minimum of three months.
Why Join Us?
This is an excellent chance to contribute to an ambitious agenda, working with a talented team and leading-edge technology to create exceptional customer experiences.
If you’re ready to bring your expertise to this exciting interim role, we’d love to hear from you!