Band 4 Medical Secretary - Liverpool University Dental Hospital
Liverpool University Hospitals NHS Foundation Trust
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.
Main duties of the job
* Typing - cross cover to help other specialities as/when needed.
* Answer telephone - pick up calls for other specialities when needed.
* Cross cover of band 4s when needed to cover leave/sickness - including Minute taking.
* Casenote request for Audits - if asked to do so by clinician.
* Pick up band 4, band 3 and band 2 duties during leave and sickness (Issue letters and post out letters/clear desk/request casenotes and file letters or results/ deal and assist with clinician queries etc).
* Training of new staff (Band 4, Band 3).
* Chase clinicians to approve letters and flag up when pigeonhole is getting full.
* Manage NHS.Net and internal Admin inbox to ensure that this is picked up.
* Organising meetings (including getting the agenda, sending out diary invites and reminders, typing up minutes and action tracker in a timely manner).
* Take Minutes - Clinical Service Meetings and any other specialty meetings.
* Ordering stationary (paper, envelopes etc).
* Any other duties required by Administration Services Manager.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Job responsibilities
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.
Person Specification
Education/Qualifications
* Educated to GCSE/O Level standard/equivalent or higher.
* RSA/OCR Typing/Word processing Level 3 or equivalent.
* Secretarial Qualification or equivalent experience.
* Knowledge of medical terminology.
* ECDL or equivalent.
* Shorthand.
Experience
* Excellent I.T. skills with knowledge and experience of all Microsoft office packages.
* Demonstrable experience working in an NHS office environment as a medical secretary.
Skills/Ability/Knowledge
* Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills.
* Excellent Word Processing and Keyboard Skills.
* Ability to organise workload effectively and prioritise to meet deadlines.
* Ability to work individually or as part of a team.
* Time Management Skills.
* Excellent interpersonal and influencing skills.
* Knowledge of internal PAS system.
* Experience of supervising and motivating a team.
* Understanding of Trust internal policies as appropriate.
Qualities/Attributes
* Capability to adapt to most situations.
* Eager to learn.
* Ability to maintain control of stressful/sensitive situations.
Other Requirements
* Comply with Trust policies and procedures.
* Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act.
* Ability and willingness to undergo further training in accordance with the needs of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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