Join Our Team as a Customer Relations Advisor at Certas Energy Are you passionate about delivering excellent customer service and looking for a new challenge? Certas Energy has an exciting opportunity for 2 X Customer Relations Advisor to join our vibrant team in Warrington. This full-time, permanent role offers hybrid working after training spend three days in our friendly office and two days working remotely each week. You ll be working 37.5 hours per week in a role that s as rewarding as it is engaging. What We Offer: Competitive Salary 25 Days Annual Leave (plus options to buy, sell, or carry additional days) Company Pension Life Assurance (4x your salary) An Annual Volunteering Day to support causes close to your heart What We re Looking For: At Certas Energy, our customers are at the heart of everything we do. As a Customer Relations Advisor, you ll be a proactive problem solver, ready to go the extra mile to ensure our customers are well cared for. We re seeking someone who: Has a positive can-do attitude and a passion for learning new skills Can remain calm under pressure with a patient approach Demonstrates excellent attention to detail Excels in verbal communication and interpersonal skills Has effective time management skills Ideally comes from a customer service background but this is not essential