For a comprehensive list of duties please see the attached Job Description. Utilise written and verbal communication skills to connect with a wide range of people. Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc. To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items. To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner. Arrange meetings and appointments for members of the team. Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the Rio system. Organising clinicians diary and typing out clinic letters. Handle Medication requests from clinicians and medics. Generate Reports and data. General administrative duties as required including minute taking.