About Our Client
One of the UK's largest Private Equity fuelled software companies. A substantial player in the technology and telecoms industry, with over 10,000 employees worldwide. Being at the forefront of innovation, providing advanced business software and solutions to their customers.
Job Description
* Provide Level 1 and Level 2 IT support to resolve technical issues for on-site stakeholders.
* Travel to various customer locations in the UK, supporting local teams and filling in when needed.
* Manage incidents through the Incident Management System, meeting SLAs and delivering timely solutions.
* Handle installation, de-installation, and preventative maintenance of IT equipment as needed.
The Successful Applicant
* Experienced with Level 1/2 IT support, incident resolution, and managing on-site issues.
* Skilled in using Microsoft tools (Office 365, Windows 10/11, Active Directory, ServiceNow).
* Exceptional communicator who thrives under pressure and adapts to changing demands.
* Self-motivated professional willing to travel and stay overnight to support various locations.
What's on Offer
* Competitive Pay, with a 6-month temp-to-perm path.
* Travel Benefits: Hotel accommodations provided for 2-3 days on the road per week.
* Collaborative and highly rewarding environment.
* Professional Development: Opportunities for internal and external training relevant to IT services.
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