Time left to apply End Date: March 1, 2025 (9 days left to apply)
job requisition id R-050859
Job Title
Customer Insight Analyst
Location
Asda House
Employment Type
Full time
Contract Type
Permanent
Hours Per Week
37.5
Salary
Competitive salary plus benefits.
Category
Data Science
Closing Date
28 February 2025
The purpose of this role is to work as part of a small Insight & Analytics Team embedded within a Business Unit, delivering analysis and insight to key stakeholders, enabling decision making to drive business growth and putting customers first to deliver a step change in performance.
What you’ll love:
Working for the Insight & Analytics Manager – Insight & Analytics your key responsibilities will be:
* Provide visible Insight & Analytics support to assigned commercial categories, enacting clear ways of working and building trust through pace, presence and results.
* Understand category issues and priorities and identify where analytics support is needed in key business processes.
* Seek and implement opportunities for injecting data, analysis and insight into decision making, and support the optimisation of business processes.
* Collaborate closely with colleagues across Insight & Analytics and allied functions such as Data Science to deliver insights to inform commercial decision making.
* Adopt templates & frameworks to develop and deliver comprehensive outputs to share insights and recommendations with relevant stakeholders, presenting data-driven insights in a clear and concise manner.
* Produce and present insights, reports/dashboards to visualise any potential bespoke insight requirements as required.
* Contribute to the Insight & Analytics community & culture through participation in team meetings and events.
What you’ll need:
* Strong analytical and problem-solving skills with a good understanding of commercial and customer metrics.
* Experience in creating and delivering insight and recommendations to commercial stakeholders with the ability to use storytelling capabilities to bring this to life for commercial stakeholders.
* Strong communication skills with the ability to convey complex data insights in a clear & concise manner.
* Expertise in using data handling & visualization tools including Excel, PowerPoint, and PowerBI, and familiarity with other data analytics interfaces such as Databricks.
* Be a proficient user of platforms and tools required to do the work, i.e., customer insights platform, and experience using market data to support insights (e.g., Kantar, Nielsen).
* Knowledge of the retail industry and trends, and experience in retail data analysis.
Work Where it Works:
Our hybrid way of working gives you the choice to work where it works. This enables you to choose where you’ll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team.
You will also get an excellent benefits package including:
* Discretionary company bonus
* Company pension up to 7% matched
* 10% colleague discount, free parking, and many additional rewards.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
About us
Asda is Reimagining Retail.
It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don't forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
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