Employer: York and Scarborough Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: York Hospital or Scarborough Hospital
Town: York/Scarborough
Salary: £26,530 - £29,114 per annum
Salary period: Yearly
Closing: 05/02/2025 23:59
Band 4
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
* We are KIND
* We are OPEN
* We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job Overview
We are looking for an enthusiastic and passionate individual to join our team as the Colorectal Cancer Pathway Navigator. The successful candidate will work alongside operational and clinical teams to support the delivery of the Colorectal suspected cancer pathway for patients across the Trust's region, and will be instrumental in proactively managing and escalating patient pathways to expedite the diagnostic process. The role also forms a key point of contact for patients on these pathways, by providing information and support to address patient needs and improve the patient experience.
You will be required to liaise regularly with colleagues at all levels of the Trust, and must possess the ability to work autonomously and respond quickly to requests from both patients and clinical & operational colleagues. It is important that you can adopt a calm, caring, and sensitive approach when providing appropriate support and signposting to both service users and staff.
The post can be based at York Hospital or Scarborough Hospital with cross-site working, and may involve occasional travel within our other Trust sites.
We would encourage any interested candidates to contact the recruiting manager to discuss the role.
We look forward to receiving your application!
Main Duties of the Job
The post holder will act as a main point of contact for patients and carers, in coordinating and managing high quality patient care for patients on the suspected Colorectal cancer pathway. The candidate will be responsible for managing complex information received from primary and secondary care, and coordinating this information through a patient pathway.
The pathway navigator will be expected to confidently manage information, using approved tools and procedures and have excellent communication and organisational skills. Working closely with the relevant Clinical Nurse Specialist (CNS) team, you will have a key role in ensuring that patients have cancer diagnosed or ruled out as early as possible, supporting those patients through their investigations and, where required, into the early stages of the post-diagnosis pathway, by acting as a key point of contact up until diagnosis.
You will be expected to collaborate and communicate across the colorectal service, acting as a liaison and advocate for the patient to maximise the quality and efficiency of cancer healthcare delivery. The post holder will be responsible for supporting the coordination of the patient pathway and the associated administrative functions; this may involve arranging investigations, appointments, and Multi-Disciplinary Team discussions in a timely manner to ensure waiting time targets are not breached and patient’s needs are met.
Working for Our Organisation
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed Job Description and Main Responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Person Specification
Knowledge, Training, & Experience
* Understanding of local and national guidance in relation to cancer services.
* Experience and competency in using word processing, presentation, and spreadsheet software.
* Previous Administrative / Secretarial experience (6 months minimum).
* Previous experience of working in an NHS environment in a patient-facing role.
* Experience of dealing with confidential information.
* Understanding of cancer support pathways and the logistics involved in their delivery.
Personal Attributes
* Self-disciplined / motivated to function independently.
* Passion and drive to make a difference and have a positive impact on staff and service users.
Skills & Abilities
* Ability to communicate effectively and engage in detailed discussions with all levels of staff.
* Ability to organise and prioritise own workload.
* Ability to function effectively across service boundaries as part of a team.
* Ability to build and sustain effective relationships with both staff and patients.
Planning & Organisational
* Ability to plan, implement, and evaluate on an ongoing basis.
* Ability to work and deliver to agreed deadlines.
Values, Drivers, & Motivators
* Ability to demonstrate our organisational values and behaviours.
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email sensitive@dbs.gov.uk .
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.
Employer Certification / Accreditation Badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Colm Gough
Job title: Macmillan Personalised Cancer Care Lead
Email address: colm.gough@nhs.net
Telephone number: 01904 724724
Additional information: Suzanne Anderson / Ruth Jacobs
Email: suzanne.anderson3@nhs.net / ruth.jacobs14@nhs.net
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