Operations Analyst, Settlement Operations
Job ID: 2879138 | Amazon Pay (India) Private Limited
We’re looking for an Experienced Analyst for Settlement Operations for Amazon India Payments Business. The candidate must be proficient in Microsoft Excel & Access. The successful candidate will be process-driven, with responsibility for delivering top-notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values.
Responsibilities:
1. Own end-to-end process execution & managing the reconciliation for settlement operations.
2. Work closely with our partners and internal teams to ensure 100% SLA adherence and top-notch customer experience.
3. Regular reporting for all SLAs, processes, etc.
4. Managing transaction level reconciliation for settlements on a daily basis.
5. Identification and resolution of breaks identified as part of reconciliation.
6. Publishing Daily MIS & Sharing inputs to various internal leadership meets.
7. Identify key automation/process enhancement opportunities for pain points.
BASIC QUALIFICATIONS
- Experience in reconciliation process
PREFERRED QUALIFICATIONS
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Posted: February 21, 2025
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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