Summary
We are seeking a proactive Human Resources Administrator to support HR and manage administrative tasks. The ideal candidate will assist with various HR functions. Strong communication skills and proficiency in HRIS systems are essential for managing employee data. Confidentiality and an understanding of diverse employee needs are crucial for this role.
Wage
£13,741 to £22,222.20 a year
Training course
HR support (level 3)
Hours
Monday- Friday 8am- 5pm
35 hours a week
Possible start date
Monday 14 April
Duration
1 year 2 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Issuing changes to contracts, ensuring they have been signed and returned
* Ensuring all relevant documents have been issued and uploaded to HRIS system
* Ensuring colleagues’ records are up to date and documents uploaded to HRIS system
* Resolving queries regarding holiday requests, HRIS login, pension, etc.
* Distributing mail
* Send expression of wish form to colleagues passing probation
* Keeping probation log up to date
* Issuing information to colleagues regarding any relevant changes i.e. pension, T&C
* Running weekly and adhoc reports e.g. absence and staff data
* Understand HR software and keep it up to date daily
* Processing changes and chasing managers for overtime approvals in time for payroll cutoff
* Update the organisation chart
* Update individual staff records with pro-rata length of service
* Ensuring that all the paperwork has been issued and added, and the new starter has been added to the Teams checklist and HR tracker.
* Issue all new starters logging details and adding them to the relevant internal platforms
* Organising an induction call for new starters
* Dealing with reference requests
* Processing leavers, calculating any deductions or payments
* Update HR Tracker ready for payroll
* Send out Resignation acceptance letters
* Remove leavers from relevant internal platforms
* Conduct Exit Interviews
* Sending out P45 & Payslips
Where you’ll work
Unit 12-14
Sterling Industrial Estate, Rainham Road South
Dagenham
RM10 8TX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BABINGTON BUSINESS COLLEGE LIMITED
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
* The course will be delivered virtually, with all learning done in the workplace
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Administrative skills
* Team working
* Initiative
* Non judgemental
* Patience
Other requirements
Proven experience in a human resources role or similar administrative position is preferred.